Frequently Asked Questions
Everything you need to know about your Pistons 313 Shop order.
Are your jerseys and apparel officially licensed?
Yes, all products sold at Pistons 313 Shop are 100% officially licensed merchandise, ensuring the highest quality and authentic team branding.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. Expedited shipping options are available at checkout for those who need their gear ready for game day.
What is your return policy for fan gear?
We offer a 30-day return policy on all unworn items with original tags attached. Please note that customized jerseys are final sale and cannot be returned.
How do I determine my correct size for jerseys?
We provide a detailed size chart on every product page. NBA jerseys typically have an athletic fit; we recommend sizing up if you plan to wear a hoodie underneath.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and fast checkout experience.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.